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Fall 2002 Case Studies

Andrea Lattanzi: Human and Social Factors in Knowledge Management, An Introduction to Speech as a Knowledge Resource and as an Element of Individual Knowledge

Carolyn Goldman: Knowledge Management Abstract, A Theoretical Application of Tiwana’s Infrastructure Evaluation within an Organization

Claudia Fernandes: A Project to Implement a Knowledge Management Systems to Improve Sales Force Effectiveness

Debby Olensky: Knowledge Management System From an IT Perspective

Jose Maytin: Oracle Corporation, A Case Study In Knowledge Management

Nabeel Zuberi: Knowledge Management System for a Major Engine Overhaul Shop

Paul Toronidis: Identifying the Need for a Knowledge Management System

Pei Lee: New E-Business Strategy - Implementing KCRM, to Improve CRM and Turn Information into Knowledge and Profits

Roberta Hergert: Knowledge Management and Accounting, A Crisis in the Making? An Outlook

Seema Misra: Design and Describe a Knowledge Management System for Music Corporation’s Technology Group

Vince Costanzo: Knowledge Management for E-Business. Advancing Information Strategy as a Key Strategic Initiative

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